Privacy Policy


Privacy Policy - check details:

1. Personal Data Controller:

  • The controller of your personal data is Quercus Sp. z o.o., with its registered office at 90-135 Łódź, Ul. Narutowicza 34, KRS/Register Number 0000319766, NIP PL7251997649, REGON 100652403. You can contact us via email at office@qrqs.eu or in writing at the address of our registered office.

2. Purposes and Legal Bases for Data Processing:

  • Your personal data will be processed for the following purposes and on the following legal bases:
  • Provision of e-learning services (account creation, course access, progress monitoring): Article 6(1)(b) GDPR (performance of a contract).
  • Sending course-related notifications: Article 6(1)(b) GDPR (performance of a contract).
  • Issuing course completion certificates: Article 6(1)(b) GDPR (performance of a contract).
  • Sending marketing information (newsletter): Article 6(1)(a) GDPR (consent).
  • Payment processing: Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(c) GDPR (legal obligation related to accounting).
  • Improving the platform and personalizing content (if applicable): Article 6(1)(f) GDPR (legitimate interest of the controller).
  • Establishing or defending legal claims: Article 6(1)(f) GDPR (legitimate interest of the controller).

3. Recipients of Personal Data:

  • Your personal data may be disclosed to the following categories of recipients:
  • IT service providers supporting the operation of the Playbook platform.
  • Payment operators for processing payments.
  • Hosting companies storing the data.
  • Marketing tool providers (if applicable).
  • Entities authorized by law to receive such data.

4. Your Rights:

  • You have the following rights in relation to the processing of your personal data:
  • The right to access your data.
  • The right to rectify your data.
  • The right to erase your data ("right to be forgotten").
  • The right to restrict the processing of your data.
  • The right to data portability.
  • The right to object to data processing.
  • The right to withdraw consent (where processing is based on consent); withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
  • The right to lodge a complaint with a supervisory authority (the President of the Personal Data Protection Office in Poland or the relevant authority in another EU country).

5. Data Retention Period:

  • Your personal data will be stored for the period necessary to achieve the purposes for which it was collected, namely:
  • Data related to the user account – for as long as the account exists.
  • Data related to course participation – for the duration of the course and archiving of related documentation.
  • Data processed based on marketing consent – until consent is withdrawn.
  • Data related to payment processing and settlements – for the period required by law.
  • Data processed under the controller’s legitimate interest – until an objection is raised or the interest no longer exists.

6. Cookies and Tracking Technologies:

  • Our website uses cookies and other tracking technologies for the following purposes: [detailed description of cookie usage purposes, e.g., ensuring the website functions properly, statistical analysis, content personalization, marketing]. You can manage your cookie preferences via [link to cookie settings].