List of active policies

Full policy

1. Personal Data Controller:

• The controller of your personal data is Quercus Sp. z o.o., with its registered office at 90-135 Łódź, Ul. Narutowicza 34, KRS/Register Number 0000319766, NIP PL7251997649, REGON 100652403. You can contact us via email at office@qrqs.eu or in writing at the address of our registered office.

2. Purposes and Legal Bases for Data Processing:

• Your personal data will be processed for the following purposes and on the following legal bases:
• Provision of e-learning services (account creation, course access, progress monitoring): Article 6(1)(b) GDPR (performance of a contract).
• Sending course-related notifications: Article 6(1)(b) GDPR (performance of a contract).
• Issuing course completion certificates: Article 6(1)(b) GDPR (performance of a contract).
• Sending marketing information (newsletter): Article 6(1)(a) GDPR (consent).
• Payment processing: Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(c) GDPR (legal obligation related to accounting).
• Improving the platform and personalizing content (if applicable): Article 6(1)(f) GDPR (legitimate interest of the controller).
• Establishing or defending legal claims: Article 6(1)(f) GDPR (legitimate interest of the controller).

3. Recipients of Personal Data:

• Your personal data may be disclosed to the following categories of recipients:
• IT service providers supporting the operation of the Playbook platform.
• Payment operators for processing payments.
• Hosting companies storing the data.
• Marketing tool providers (if applicable).
• Entities authorized by law to receive such data.

4. Your Rights:

• You have the following rights in relation to the processing of your personal data:
• The right to access your data.
• The right to rectify your data.
• The right to erase your data ("right to be forgotten").
• The right to restrict the processing of your data.
• The right to data portability.
• The right to object to data processing.
• The right to withdraw consent (where processing is based on consent); withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• The right to lodge a complaint with a supervisory authority (the President of the Personal Data Protection Office in Poland or the relevant authority in another EU country).

5. Data Retention Period:

• Your personal data will be stored for the period necessary to achieve the purposes for which it was collected, namely:
• Data related to the user account – for as long as the account exists.
• Data related to course participation – for the duration of the course and archiving of related documentation.
• Data processed based on marketing consent – until consent is withdrawn.
• Data related to payment processing and settlements – for the period required by law.
• Data processed under the controller’s legitimate interest – until an objection is raised or the interest no longer exists.

6. Cookies and Tracking Technologies:

• Our website uses cookies and other tracking technologies for the following purposes: [detailed description of cookie usage purposes, e.g., ensuring the website functions properly, statistical analysis, content personalization, marketing]. You can manage your cookie preferences via [link to cookie settings].

Full policy

1. Definitions:

• Playbook: An e-learning platform owned by Quercus Sp. z o.o.
• User: A natural or legal person who has created an Account on the Playbook platform.
• Account: The User’s individual account on the Playbook platform.
• Course: Educational material available on the Playbook platform.

2. Account Creation and Registration:

• Account registration is voluntary and free of charge.
• The User is required to provide accurate and up-to-date information during registration.
• Acceptance of the Terms of Service is a condition for creating an Account.

3. Terms of Course Use:

• Access to paid Courses is granted after payment is made in accordance with the price list available on the platform.
• Course materials are protected by copyright and may not be distributed without the consent of Quercus Sp. z o.o.

4. Payments:

• Accepted payment methods are listed on the platform.
• Payments are processed via external payment operators.
• Refund rules are governed by a separate refund policy (if applicable).

5. User Rights and Obligations:

• The User has the right to use Courses in accordance with their intended purpose.
• The User is obliged to comply with these Terms of Service and applicable laws.
• The User is responsible for any content they publish on the platform (if such functionality exists).

6. Liability:

• Quercus Sp. z o.o. makes every effort to ensure the proper functioning of the platform, but shall not be held liable for any interruptions caused by factors beyond its control.
• The liability of Quercus Sp. z o.o. is limited to the amount paid for the Course (if applicable).

7. Intellectual Property:

• All rights to the Playbook platform, including copyrights to Course materials, logos, and names, belong to Quercus Sp. z o.o.

8. Dispute Resolution and Governing Law:

• Any disputes arising from the use of the platform will be resolved by competent common courts in Poland.
• The governing law for these Terms of Service is Polish law.

Full policy

This Cookie Policy explains how cookies and similar technologies (collectively, “Cookie(s)”) are used when you visit our Site. A “Site” includes our websites, emails, and other applications owned and operated by Quercus (the “Company”, “our”, or “us”) as well as any other services that display this Cookie Policy. This policy explains what these technologies are and why they are used, as well as your right to control their use.

We may change this Cookie Policy at any time. Please take a look at the date at the top of this page to see when this Cookie Policy was last revised. Any change in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Site.

If you have any question, please contact us by email at office@qrqs.eu, or write to us at the following address: Quercus Sp. z o.o., ul. Gabriela Narutowicza 34, 90-135 Lodz, Poland.

1. WHAT IS A COOKIE?

A cookie is a small text file (often including a unique identifier), that is sent to a user’s browser from a website's computers and stored on a user’s computer's hard drive or on a tablet or mobile device (collectively, “Computer”). A Cookie stores a small amount of data on your Computer about your visit to the Site.

We may also use “web beacons” (also known as “clear GIFs” or “pixel tags”) or similar technologies on our Site to enable us to know whether you have visited a web page or received a message. A web beacon is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an email or other type of message, which is retrieved from a remote website on the internet enabling the verification of an individual's viewing or receipt of a web page or message. A web beacon helps us to understand whether you came to our website from an online advertisement displayed on a third-party website, measure successes of email marketing campaigns and improve our website performance. They may also enable us to relate your viewing or receipt of a web page or message to other information about you, including your personal information. In many instances, web beacons rely on cookies to function properly, and so declining cookies will impair their functioning.

We place and access Cookies on your Computer; these Cookies are known as “first-party Cookies.” Some Cookies are "session Cookies," which means that they are temporary Cookies that are only stored on your device while you are visiting our Site. Other Cookies are "persistent Cookies," which means that they are stored on your device for a period of time after you leave our Site.

You can choose whether to accept Cookies by changing the settings on your browser. However, if you disable this function (or keep this function disabled, as set by default by certain browsers), your experience on the Site may be diminished and some features may not work as intended.

2. WHAT COOKIES DO WE USE?

A cookie is a small text file (often including a unique identifier), that is sent to a user’s browser from a website's computers and stored on a user’s computer's hard drive or on a tablet or mobile device (collectively, “Computer”). A Cookie stores a small amount of data on your Computer about your visit to the Site.

Below we list the different types of Cookies that are used on the Site that you are visiting.
To the extent any personal information is collected through first-party Cookies, our Privacy Policy applies and complements this Cookie Policy.

Essential Cookies

Essential Cookies enable you to navigate the Site and to use its services and features. Without these necessary Cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features.

Social Media Cookies

Social Media Cookies are used to enable you to share pages and content you find interesting on our Site through third-party social networking and other websites. These Cookies may also be used for advertising purposes.

Analytics Cookies

Analytics Cookies collect information about your use of the Site, and enable us to improve the way it works. For example, Analytics Cookies show us which are the most frequently visited pages on the Site, help us record any difficulties you have with the Site, and show us whether our advertising is effective or not. Analytics Cookies allow us to see the overall patterns of usage on the Site, rather than the usage of a single person. We use information from Analytics Cookies to analyze the Site traffic, but we do not examine this information for individually identifying information.

3. HOW DO I MANAGE COOKIES?

You may refuse or accept Cookies from the Site or any other website at any time by activating settings on your browser. Most browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies if you prefer. If you choose to decline Cookies, you may not be able to use other interactive features of our Site that depend on Cookies.

For more information about other commonly used browsers, please refer to http://www.allaboutcookies.org/manage-cookies/.

Please be aware that if Cookies are disabled, not all features of the Site may operate as intended.

To opt-out of participating in Google Analytics data follow the instructions: https://tools.google.com/dlpage/gaoptout.